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Momentum Collective provides a range of disability services cross New South Wales and Queensland, which can be delivered at home, at work, in a Momentum Community Services hub or within your local community. We provide these following services:
1) Check the terms and conditions of your service agreement
This agreement will give you information on any termination periods or cancellation fees that may apply when cancelling the services of your current provider.
2) End the service agreement with your current service provider
This should be done in writing – ideally as in an email – so that your current provider is aware of your request to formally end the agreement that you have with that NDIS provider.
3) Remove your service booking on the MyPlace portal
You will need to talk to your current provider and request this of them so that your new provider can create their own service booking for you.
4) Choose a new service provider
You can choose another provider once your contract with your current provider has expired. There are numerous methods for locating possible service suppliers. You should conduct comprehensive research, develop a shortlist, and then make a final decision based on input from other participants and your encounters with the provider.
Please contact our friendly team on 1300 900 091 and we can assist you.
We make switching disability service providers easy! Whether you have a question or want to make the switch, enter your details to request a call back.