- Feedback
- Contact us

© 2023 Momentum Collective. All Rights Reserved.
Momentum Collective is committed to protecting the privacy of all information it collects.
Collection of information | Momentum Collective will collect all information required to ensure the need is met. This information may be necessary for a number of service below which are standard delivery items for the company Community Housing & Homelessness Services Disability Services including Day and Respite Mental Health Services Social Enterprise Services Support Services to the above streams At the time of collection, the information is identified as possible to use across all relevant areas within Momentum, as the need could be utilized in multiple spots. Sensitive and personal information will not be shared with other companies outside of Momentum Collective, unless specific requests to do so are approved by the customer or representative. |
Security of Information | Momentum Collective values the security of personal and private information. Systems are in place to ensure the security will not be compromised regarding customer and program information. Multiple systems which access this information are securely locked down for Momentum Collective use, and is only available to appropriate staff delivering a service or a Government entity which under law has the power to request the information. We ensure the information we collect is relevant, up to date where possible and not misleading. |
Use of Information | Momentum Collective will only use the information we collect for its intended purpose within the Momentum Collective services that are delivered. If information is deemed as not needed, it will be destroyed, removed or de identified. |
Disclosing information | Information about you is not shared with other family members or outside parties unless specifically determined by our Privacy officers. This would always lead to the approval from yourself before this took place. There are some standard instances where we would share information including:
|
Access to your Information | We support your right to access your information, and will share it whenever we can. There are some instances where we may refuse your request, and you have the right to appeal your refusal if you see fit. This must be in writing to the Address below, addressed to the Privacy Officer. Third party requests for Information which we will abide by include – Police Requests, Medical Records by hospitals or ambulance, Child Protection under Court appointed requests. Some exemptions are – Part 13(A) of the Crimes family and Domestic Violence Act 2007 provides for exemptions around sharing information with other agencies which are deemed a particular threat, this also includes the refusal to share information by the person with these deemed agencies. |